Crafted with Confidence
Every piece of jewelry is carefully crafted with attention to detail and quality. We stand behind our craftsmanship and want you to enjoy your jewelry with confidence for years to come.
1. Warranty Coverage
Our one-year limited warranty covers manufacturing defects in materials or workmanship under normal wear. The warranty period begins on the date of delivery.
If we determine that your jewelry has a manufacturing defect during the warranty period, we'll repair or replace the item, depending on the nature of the issue.
Even if your jewelry is no longer covered under warranty, we're happy to help whenever possible.
2. What's Not Covered
Our warranty does not cover damage resulting from:
-
Normal wear and tear
-
Accidental damage or misuse
-
Improper care or storage
-
Unauthorized repairs or modifications
-
Loss or theft
-
Exposure to chemicals, extreme temperatures, or impact
These situations are not considered manufacturing defects.
3. Warranty Service
If you believe your jewelry has a manufacturing defect, please contact us with:
-
Your order number
-
A brief description of the issue
-
Clear photos of the item
Our team will carefully review your request and guide you through the next steps.
4. Repairs Outside of Warranty
Even if your jewelry is no longer covered under warranty, we're happy to help whenever possible.
Repair services may be available for an additional fee, depending on the condition of the item.
5. We're Always Here to Help
If you ever have questions about your jewelry, we're always here to help—even if your issue isn't covered under warranty.
We believe every piece deserves lasting care, and we'll always do our best to help you find the right solution.
Need Help?
If you have any questions about your jewelry or our warranty, we'd be happy to help.